Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

  • Provides Comfort: A dog bed offers a soft, cushioned place for your dog to rest, similar to how humans enjoy a cozy bed. This comfort is essential for their relaxation and overall well-being.
  • Supports Joint Health: High-quality beds with orthopedic foam help cushion joints, reduce pressure points, and maintain proper spinal alignment, especially vital for large, active, or aging dogs.
  • Promotes Better Sleep: A designated sleeping spot encourages deeper, more restful sleep, which boosts their energy, mood, and immune system.
  • Protects Against Hard Floors: Lying on hard surfaces can cause joint pain and pressure sores over time. A bed insulates and relieves strain.
  • Helps with Temperature Regulation: Many beds are designed to keep dogs warm in winter and cool in summer, preventing overheating or chilling.
  • Reduces Anxiety & Promotes Security: Beds with bolsters or enclosed designs increase a dog's sense of security, reducing stress and anxiety.
  • Maintains Hygiene & Cleanliness: A dedicated bed helps contain fur, dander, and dirt, making housecleaning easier—plus, many beds have washable covers for hygiene.
  • Prevents Damage & Allergens: A bed prevents dogs from tracking dirt and allergens onto furniture and carpets, ensuring a healthier home environment.

In-stock items are swiftly processed within 48 hours (mostly within one day) and delivered to your doorstep in just 2-5 business days.

Our apologies, but currently we only ship within the 48 contiguous US states due to high shipping costs. If you're in Alaska, Hawaii, US territories, or abroad, consider using a forwarding service like reship.com to receive our products. Thank you for your understanding!

Yes, the ZNOOZ Dog Bed is designed to be washable! The removable cover can be easily taken off and washed, making it convenient to keep your dog's sleeping space clean and fresh.

Yes, both inside and outside over is water-resistant! This feature helps protect the bed from spills and accidents, making it easier to maintain and keep clean.

Please check out our size guide.

Our 10-year "Guaranteed Not to Flatten" warranty is a testament to our commitment to quality and your pet's comfort. This warranty ensures that your dog's bed will maintain at least 90% of its original shape throughout the entire decade, providing lasting support and comfort for your furry companion. If, for any reason, the foam does not uphold this standard, we will replace it at no cost to you, ensuring you get the value you expect from our product.

To claim the warranty replacement, simply send us your receipt/order number and a photo of the mattress beside a tape measure or ruler.

Yes, ZNOOZ offers a 100-day Comfort Guarantee allowing your dog to try the bed risk-free.

  • If after 100 days of consistent use your dog is still not satisfied, you can request a refund within 30 days.
  • There is no need to return the bed—you keep it as a thank-you gift for giving it a try.
  • The refund will be processed minus a small transportation fee to cover costs.
  • This policy ensures peace of mind and confidence in your purchase, prioritizing your dog's comfort above all.

Other inquiries? Let's chat.

Kindly submit your inquiries via the Chatbox.